Customer care
Shipping policy
Free worldwide shipping, clear tracking, and careful packing for every SACRAHAUS order.
Shipping cost
Free worldwide shipping on every order.
Worldwide delivery
We ship to over 60 countries, with care taken on every parcel.
Tracking
A tracking link is emailed as soon as your order is on its way.
Returns
Unopened products can be returned within 30 days of delivery.
Processing
Orders are packed with care after they are placed. During launches, holidays, or high-volume periods, dispatch may take a little longer.
Customs and duties
International orders may be subject to import duties, VAT, customs brokerage fees, or local taxes. These charges are set by the destination country and are not included at checkout.
Address changes
Email hello@sacrahaus.com as quickly as possible if your address is wrong. Once an order is on its way, address changes may not be possible.
Returns
Unopened products can be returned within 30 days of delivery. Read the refund policy for details.